How can I get to the airport from the train station?
The train station is connected to the airport by the ANM "Alibus" shuttle service or, alternatively, by taxi. For more information: https://www.anm.it
How can I get from the city centre to the Airport?
The city centre is connected to the airport by the ANM "Alibus" shuttle service. It stops at the central station and at the port / piazza Municipio. Alternatively, you can use the taxi service. For more information click here
Where can I park my car?
Naples Airport has 5 parking areas for cars and 2 for motorcycles. You are entitled to discounted rates only if you book online. Purchase your parking space at: Official Parking Naples Airport - NAP. Furthermore, the ZTC (Traffic Controlled Zone) has been restored to make vehicle traffic smoother. A Pick-up area is available nearby the Arrivals. It has 80 stalls and you can stop for free for a maximum of 15 minutes.
Does the airport have free parking?
You can park your car, free of charge, for the first 45 minutes at P1 Parking.
If you are accompanying or picking up a passenger, you can use the “Pick-up area”, located in front of the arrivals. You can park for free up to a maximum of 15 minutes. To benefit of the free parking, you have to take the ticket from one of the parking meters available in the area and show it on the dashboard of the vehicle.
Access to the "Pick-up" area is allowed, for each vehicle, only once in the 24 hours.
It is not permitted to enter the number plate several times in the same day.
By accessing any of parking area , you will exit the ZTC and the time count will be reset. The 15-minute timer will reactivate upon exiting the parking lot.
Does the airport have a motorcycle parking?
There are 2 parking areas for motorcycles. One is located neaby the departures area, the other on the ground floor of Multipiano Parking. For more information click here
Which documents do I need for my trip?
At check-in you have to show your paper or electronic ticket and a valid document (passport or National Identification Card) as well as any visas or special vaccinations required by your country of destination.
Can I carry liquids in my carry-on bag?
All gassy, gelatinous, creamy or liquid substances (deodorant, hair spray, gels, creams, beverages, perfumes, lotions, oils etc…) must be carried in containers of no more than 100 ml each for a maximum of one liter per passenger. The containers must be placed in a transparent re-sealable bag and presented separately to security personnel.
Siberines, or eutectic plates, are allowed for the transport of medicines only.
The restrictions on liquids do not apply to medicines, subject to presentation of medical documentation. Baby food is also permitted.
What items are prohibited in carry-on bags?
It is prohibited to carry in the cabin: Firearms and their components, Reproductions, even toys, of firearms, Compressed air or carbon dioxide weapons, such as pistols, pellet guns, carbines and ball guns, Rocket launchers, Diving guns, Bows, crossbows and arrows, slingshots, catapults, Stunning devices, Chemical substances, gases and sprays capable of producing disabling or immobilizing effects, such as irritant sprays, tear gas, acids and animal repellents, Objects with sharp or pointed ends capable of causing injury, such as cutting articles, razor blades, knives and scissors with blades longer than 6 cm, swords and sabers, and saws, Work tools and blunt objects that can be used to cause injury when used to strike, such as hammers, baseball bats and batons, Explosive and incendiary substances and devices (ammunition, detonators, fuses, grenades, fireworks).
This list is only indicative, For the complete list consult the official ENAC website.
Some countries have more restrictive regulations on the transport of goods and food. For more information, please visit Viaggiare Sicuri.
How can I request special assistance?
Special assistance must be requested from your airline or travel agent during the reservation, or at least 48 hours prior to departure. It is important that you provide the airline with detailed information regarding all your special needs. Assistance is free and the airline is responsible for informing all involved airports. For more information click here
Who should I contact if my baggage is lost?
In case of lost or damaged baggage, it is necessary to fill in the P.I.R. (Property Irregularity Report) at the Baggage Assistance Office (Lost & Found) before leaving the baggage delivery hall. For the delivery of lost baggage, you will be contacted directly when your baggage arrives at the airport.
For information refer to the contacts indicated on the P.I.R. or check the handling company of the airline you traveled with. (GH Napoli or Aviation Services)
Who should I contact If I lose personal belongings at the airport?
If you have lost an object anywhere in the airport area (from the car parks to the boarding area) click here.
Who do I ask for information?
For information regarding flights and airport services, you can contact the Information Office every day from 08:00 to 20.00 at 081.7896.259 or you can send a message to Naples Airport Messenger (Facebook) from Monday to Friday from 10:00 to 18:00.
How can I access the wi-fi network?
Naples Airport offers free Wi-Fi connection, up to 4 hours, accessible in all the terminal areas.
Simply connect any device to NAPLES_AIRPORT_FREE" WI-FI network, register on our welcome page and click CONNECT.
My flight departs in the evening and I would like to visit the city without luggage. Where can I leave it?
Naples Airport has two luggage storage For more information click here
Is there a transit area at Naples Airport?
No, onward passengers on another flight must exit the arrivals hall and go through security checks again to go to the boarding gate.
Are VIP services available?
Below is a list of companies that provide VIP services:
ALISUD: 081/7896234 porterage service on arrival, assistance on departure;
Flyservices: Station Manager 3423828921
SKYSERVICES: 081/7896769
ARGOS: +393456225251
